I dealt with the service and the staff is most helpful and nice ( Chris & Jacoub ); thank you guys you helped me and made my business trip from Canada to Buffalo USA easy and success.
A truly great car buying experience. Even though this pre-owned vehicle was not their brand all issues were handled promptly and all promises kept.The staff that I dealt with were pleasant to deal with and efficient . The kicker to this purchase was that in my transferring of funds from various accounts I somehow overpaid MBOB $5k. I was not aware of this until they notified me 3 months later that they had caught the mistake and were sending me a check to that amount. We are very grateful to MBOB and somewhat embarrassed .Again, thanks to Mercedes Benz of Buffalo for their honesty and diligence.
Truly professional staff. First time owning a Mercedes and I’m so happy to have this dealership within 15 minutes away. They will even pick you up/drop you off and give you a loaner Mercedes for the day. A+++
The best services money can buy. He had my GLC 300 serviced twice and both times excellent services. Really appreciate their courtesy and respect. This is exactly why I switched to Mercedes from Toyota West Herr where services and dealings were substandard.
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