Mercedes-Benz of Buffalo Auto Repair & Service

Why Service With Us?

At Mercedes-Benz of Buffalo, our highly qualified technicians are here to provide exceptional service in a timely manner. From *oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. Once you’ve browsed our auto repair coupons online, visit our experienced technicians at our state-of-the-art service department and save on quality Mercedes-Benz auto service today!

Genuine Mercedes-Benz Parts

Our task is to deliver the best: the highest quality service in the industry, from the information we provide to the personalized care you receive at our dealerships. And with Premier Express, we now offer on-the-spot maintenance service in about an hour or less

Certified Mercedes-Benz Parts

Our Certified Mercedes-Benz Technicians are trained to identify and resolve any brake component concerns to the manufacturer specifications of your model. If you are experiencing any of the common warning signs of trouble, contact our Service Department or schedule a appointment online today.

Customer Service/Dealership Amenities

With Genuine Mercedes-Benz Parts, the quality craftsmanship goes into our parts the same way in which goes into our vehicles. Genuine Mercedes-Benz parts are engineered specifically for your vehicle to maximize longevity, safety and performance. Our Certified Technicians have a distinct advantage when it comes to thorough inspection and accurate assessment of a Mercedes-Benz. By only working on vehicles like yours, they have a better understanding of just what it takes to keep it running at peak performance. All of our efforts when it comes to service are done with one thing in mind: to give you greater confidence and peace of mind behind the wheel. It’s what you deserve as a Mercedes-Benz owner, and what you should expect when you put your trust in us.

Dealership Amenities

  • Knowledgeable Service Advisors
  • Complimentary Multi-Point Inspection
  • Luxurious Customer Lounge with Complimentary Wi-fi
  • Snacks and Refreshments
  • Factory-Trained Technicians
  • Mercedes-Benz Genuine Parts

Service A 10,000-Miles Required Maintenance Schedule*

The A Service first visit is at approximately 10,000 miles or 1 year. Then it is approximately every 20,000 miles or 2 years. This is for model year 2009 and newer. Please see your service advisor for all 2015 Mercedes-Benz A/B service specifics.

That means you will need a Service A at approximately 10,000, 30,000, 50,000, 70,000, 90,000, miles (etc.). The timeframe will depend on how often and far you drive. The exact time is determined by the vehicle’s Flexible Service System.

  • Synthetic motor oil replacement and
  • Oil filter replacement
  • All fluid level checks and corrections (dependent on factory-recommended service intervals for your vehicle’s year and model.)
  • Tire inflation check and correction
  • Brake component inspection
  • Reset maintenance counter

In performing Service A, Mercedes-Benz is careful to take into account your vehicle’s specific features. We identify its model and production year, obtain the relevant service sheet, and service it accordingly.

*Applicable to Model years 2009 and newer. Price advertised for Service A/Service B includes all factory required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model

Service B 20,000-Miles Required Maintenance Schedule*

The B Service first visit is at approximately 20,000 miles or 1 year after the previous service. Then it is typically every 20,000 miles or 2 years (approximately). This is for model year 2009 and newer. Please see service advisor for all 2015 Mercedes-Benz A/B service specifics.

The need for Service B, like that for Service A, varies with the vehicle’s specifics and is not time dependent. You will need a Service B at approximately 20,000, 40,000, 60,000, 80,000, 100,000 miles (etc.). The exact time is determined by the vehicle’s Flexible Service System.

  • Synthetic motor oil replacement
  • Oil filter replacement
  • Cabin dust/combination filter replacement
  • Brake component inspection, Brake fluid exchange
  • Tire inflation check and correction
  • All fluid level checks and corrections (dependent on factory-recommended service intervals for your vehicle’s year and model.)
  • Reset maintenance counter

In performing Service B, Mercedes-Benz is careful to take into account your vehicle’s specific features. We identify its model and production year, obtain the relevant service sheet, and service it accordingly.

*Applicable to model years 2009 and newer. Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model.

Please use the buttons below to schedule service at our dealership or contact our Service Department. You can also call us at (716) 249-6168.


Is one of your Dashboard Indicator Lamps on?

 

 

 ABS Light

ABS (Anti-Lock Brake System) has been deactivated due to a malfunction.

ESP® (Electronic Stability Program), BAS® (Brake Assist), EBD (Electronic Brake force Distribution and hill start are also deactivated. The brake system continues to function normally, but without the functions listed above. You will be able to slow and stop, but without the additional safety provided by the Anti-Lock Brakes, stability and other systems.

 Airbag Light

There is a malfunction in the SRS (Supplemental Restraint System).

This may cause an airbag to not deploy in the event of an accident. We highly recommended you bring your vehicle to an Authorized Mercedes-Benz repair facility as soon as possible.

 Attention Assist

By continually monitoring a variety of driving behaviors, this Mercedes-Benz innovation can audibly and visually alert the driver if it detects signs of drowsiness on long trips.

 Brake Light

You are driving with the parking brake on. Release the parking brake to avoid damaging the braking system.

 Coolant Light

If the red coolant light is on you may have a faulty temperature gauge or the coolant level is too low.

If the coolant temperature exceeds 248 degrees Fahrenheit (120 degrees Celsius), DO NOT DRIVE the vehicle. Driving the vehicle while the engine is this hot could otherwise damage the engine irreparably.

 Check Engine Light

There may be a malfunction in the engine management system, the fuel injection system, the exhaust system, the ignition system, or the fuel system. The emission values may have been exceeded and the engine may be breaking into emergency mode.

 ESC or ESP Light

Electronic Stability Control (previously known as ESP®, Electronic Stability Program) is deactivated. ESC will not stabilize the vehicle if it starts to skid or if a wheel starts to spin.

Most vehicles have an ESC on/off button. If this icon should appear inside a yellow triangle, then ESC or traction control has intervened because there is a risk of skidding or at least one wheel has started to spin. Cruise control, if engaged, will be deactivated.

If the light remains on the system may have been turned off.

 Gas Light

Your fuel level could be low or the fuel system pressure is too low. Check your fuel level and ensure the filler cap is securely fastened or replaced. The fuel filler cap is not closed correctly or the fuel system is leaking.

 Seat Belt Indicator

The seat belt warning lamp reminds the driver and front passenger to fasten their seat belts. Fasten your safety belts. In addition, if you are driving faster than 15 mph without your seat belts fastened an audible warning alert will sound.

 Tire Pressure Light

The pressure in one or more of your tires is insufficient or has dropped significantly. Low tire pressure causes excessive wear on your tires and can contribute to a dangerous blowout.

Pull over to a safe spot and check all tires. Refill or replace as necessary.

 Traction Off Light

The ESC (or ESP®) system has been deactivated.

ESC will not stabilize the vehicle if it starts to skid or if a wheel starts to spin. Some vehicles are equipped with an ESP® on/off button. Try to reactivate the system or bring to a dealership.

 Battery Light

The battery is not being charged.

Possible causes are a faulty alternator, a torn poly-V-belt, or a malfunction in the vehicle electronics. An Authorized Mercedes-Benz service center will be able to perform a diagnostics test to confirm the cause and recommend the necessary service.

 Brake Wear

The brake pads and/or rotors have reached their wear limit and need to be replaced. Have your braking system inspected and worn elements replaced. We recommend using an Authorized Mercedes-Benz service center using genuine Mercedes-Benz parts.

 Bulb

A light bulb has failed. Darkened bulbs lead to limited visibility, both of your vehicle by other drivers, and of the road ahead.

This light may be accompanied with a message on the dashboard specifying which light is not operating.

 Steering Wheel

The power steering assistance is faulty. A warning tone will also sound.

You will need to use more force to steer the vehicle, making some maneuvers unsafe or difficult. Your Authorized Mercedes-Benz service center will be able to diagnose the problem and recommend service to repair the fault.

 Glow Plug

Diesel engines require heat in the cylinders to operate, which is supplied by glow plugs when the engine is cold. This light will be illuminated when the ignition is turned on until the plugs are heated sufficiently to start the engine. The image will look like a coil or loops in amber or yellow.

 DEF/AdBlue

The Diesel Exhaust Fluid (DEF) is low. The fluid creates a catalytic reaction to remove particles from the exhaust. It plays an essential role in your emissions system.



Our team at Mercedes-Benz of Buffalo, wants our customers to know about the many advantages of using the Mercedes me app. The Mercedes me app is the best resource for Mercedes-Benz owners and your gateway to everything you could ever ask for when it comes to owning one of these vehicles. You will experience complete peace of mind when using this app, from knowing exactly when your Mercedes-Benz is due for a maintenance appointment to finding out the answer to any question you may have about your vehicle right on your smart device. Here at Mercedes-Benz of Buffalo, we are excited about the Mercedes me app because it can provide supreme convenience for our customers. Using the Mercedes me app allows you to:

  • Browse various manuals, how-to-videos or even connect with a Product Concierge to learn all about the various workings of your Mercedes-Benz.
  • Schedule service appointments at Mercedes-Benz of Buffalo, so that our factory-trained technicians can keep your vehicle in its best shape. You even can reach out to the nearest Mercedes-Benz Collision Center if you happen to get into an accident.
  • Connect to your Mercedes-Benz via Google Home and Amazon Alexa
  • Remotely lock, unlock or start your Mercedes-Benz, along with tracking your vehicle.
  • Have a direct connection to Mercedes-Benz Financial Services, so that you always stay current with your automotive finances.

Thanks to the Mercedes me app, luxury and efficiency are available right at your fingertips. Be sure to contact our team at Mercedes-Benz of Buffalo, for more information and download the app today!

*(Oil change applies to MY08-older)
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Contact Us

877-297-8590

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8185 Main Street • Williamsville, NY 14221

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Today's Hours:

Open Today! Sales: 9am-6pm

Open Today! Service: 8am-5pm

Open Today! Parts: 8am-5pm

Mercedes-Benz of Buffalo 42.964236, -78.689224.