Mercedes-Benz of Buffalo is hiring! If you’d like to join our team and are qualified for one of the following immediate openings, please fill out the form below and include your resume. If you have any questions, please contact us at [email protected].

Experienced Automotive Salesperson, Mercedes-Benz

Sells/leases new and used-vehicles at dealership gross profit, volume, and customer satisfaction standards.

Essential Duties

• Sells and delivers a minimum number of vehicles per month.
• Writes complete sales orders and processes paperwork in accordance with dealership policies.
• Utilizes dealership sales control and follow-up systems.
• Attends product and sales training courses as requested by sales manager.
• Keeps up to date on new products and services within the industry.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospect development system.
• Conducts business in an ethical and professional manner.
• Satisfies the transportation needs of vehicle purchasers.
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Explains fully product performance, application, and benefits to prospects.
• Describes all optional equipment available for customer purchase.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Exhibits high level of commitment to customer satisfaction.
• Knows and understands the federal, state, and local laws which govern retail automobile sales.
• Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Knows and understands equity and values and is able to explain depreciation to the customer.
• Ensures that the sales manager has an opportunity to meet each customer.
• Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Delivers vehicles to customers, ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork.
• Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
• Follows up on all post-delivery items, tag/title work, “we-owes” and special requests to be sure that all customer expectations are met.
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Attends sales meetings.
• Maintains professional appearance.
• Other tasks as assigned.

Supervisory Responsibilities: None

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Three (3) years prior experience automotive sales, preferably luxury automotive sales.
• Valid Driver’s license and acceptance by the dealership’s Insurance Company as required.
• Must pass pre-employment drug test.
• Team oriented and works well with fellow coworkers.
• Attention to detail, excellent organizational and time management skills.

Job Type: Full Time

Pay: $65,000 to $150,000 (commission-based pay)

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 to 9 -hour shift
• Monday to Saturday
• 5 days a week, day off during the week.

Supplemental pay types:

• Bonus opportunities
• Buffalo, NY 14221: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver’s License

Work Location: In person

Apply Online

Mercedes-Benz Passenger Car and Commercial Vehicle Technician

Repairs and maintains diesel and gasoline engine passenger cars and industrial trucks according to dealership and factory specifications.

Essential Duties

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Road tests vehicles when required.
• Participates in manufacturer-sponsored training programs, schools, and events. Keeps abreast of manufacturer technical bulletins.
• Keeps abreast of manufacturer technical bulletins.
• Supervises work of any apprentice technicians as assigned.
• Reports machinery defects or malfunctions to supervisor.
• Ensures that vehicle is kept clean. Notifies service advisor/dispatcher immediately of anything that has happened to change the appearance or condition of the vehicle.
• Keeps shop area neat and clean.
• Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as when they were received.
• Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Maintains a professional appearance.
• Operates tools and equipment in a safe manner.
• Keeps work area clean.
• Other tasks as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• At least 3 years of experience work with commercial vans and/or European vehicles.
• Valid Driver’s license and acceptance by the dealership’s Insurance Company as required.
• Must pass pre-employment drug test.
• Team oriented and works well with fellow coworkers.
• Attention to detail, excellent organizational and time management skills.

Job Type: Full-time

Pay: $52,000.00 – $130,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 to 9 -hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Buffalo, NY 14221: Reliably commute or planning to relocate before starting work
  (Required)

License/Certification:

• Driver’s License , NYS Inspector’s License

Work Location: In person

Apply Online